Terms of Service

Agreement to Terms

By accessing or using x-ave.ai, you agree to be bound by these Terms of Service. You must be at least 18 years old to use the platform. Certain features may be restricted to licensed real estate professionals - access to those features may require verification of professional credentials. x-ave.ai is operated by x-ave Corporation, a corporation registered in Toronto, Ontario, Canada.

Description of Service

x-ave is a real estate intelligence platform with integrated tools for market analysis, property insights, and real estate decision support. The platform serves both real estate professionals and consumers (buyers and sellers) with features appropriate to each user type. The service is provided "as-is" and may be updated, modified, or discontinued at any time. The platform is currently in early access.

User Accounts

You must provide accurate and complete registration information. You are responsible for maintaining the security of your account and access credentials. One account per user - accounts may not be shared. We reserve the right to suspend or terminate accounts that violate these terms.

Acceptable Use

You must not: scrape, crawl, harvest, or resell any data or content from the platform; use the platform for unlawful purposes; attempt to reverse engineer, decompile, disassemble, or copy any part of the platform; share access credentials; use automated tools, bots, or scripts to access the platform without written authorization; or benchmark the platform against competing products without written consent.

Licensed real estate professionals must comply with all applicable laws including RECO (Real Estate Council of Ontario) regulations and TRREB rules regarding data use. Consumer users must not use the platform to circumvent or replace the services of licensed real estate professionals where required by law.

Data, Outputs and Content

All market data, reports, analyses, scores, valuations, estimates, and any other outputs generated by the platform ("Platform Outputs") are provided strictly for informational and reference purposes only.

Platform Outputs do not constitute and must not be relied upon as: professional real estate advice, property appraisals or valuations, financial advice, investment advice, legal advice, tax advice, mortgage advice, or any form of professional opinion.

x-ave does not guarantee the accuracy, completeness, timeliness, reliability, or suitability of any data or Platform Outputs. Data sources may contain errors, omissions, or outdated information.

Users are solely responsible for independently verifying all information and Platform Outputs before relying on them for any decision - including buying or selling property, pricing decisions, investment decisions, or any real estate transaction.

For licensed real estate professionals: reports and analyses are tools to assist your professional judgment. They are not substitutes for your own due diligence, expertise, or regulatory obligations. You must not represent Platform Outputs to clients or third parties as professional appraisals, guaranteed valuations, or definitive market assessments.

For consumer users: Platform Outputs are not a substitute for professional advice. You are strongly encouraged to consult with licensed real estate agents, appraisers, mortgage brokers, lawyers, and financial advisors before making any real estate transaction decisions.

User-submitted data remains the property of the user. We may use anonymized and aggregated usage data to improve the platform.

Proprietary Technology

All platform content, design, algorithms, models, data pipelines, processes, code, branding, and features are the exclusive property of x-ave Corporation and constitute proprietary trade secrets. Users are granted a limited, non-exclusive, non-transferable, revocable license to use the platform for its intended purpose during the term of their subscription. Users may not reproduce, distribute, sublicense, or create derivative works from any platform content or technology. Unauthorized use, reproduction, or reverse engineering will be pursued to the fullest extent of the law.

Payment Terms

Pricing and subscription terms will be published separately as the platform exits early access. By subscribing to a paid plan you agree to the pricing and billing terms in effect at the time of subscription. All fees are in Canadian dollars unless otherwise stated.

Disclaimers

THE PLATFORM AND ALL PLATFORM OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

x-ave Corporation expressly disclaims all warranties including implied warranties of merchantability, fitness for a particular purpose, accuracy, reliability, non-infringement, and title. x-ave Corporation does not warrant that the platform will be uninterrupted, error-free, or secure; that Platform Outputs will be accurate or current; or that the platform will meet your specific requirements.

x-ave Corporation is not a real estate brokerage, appraisal firm, financial institution, investment advisor, mortgage broker, legal firm, or licensed professional service provider. Nothing on the platform constitutes professional advice of any kind. x-ave Corporation is not responsible for any decisions made based on Platform Outputs, and is not a party to any real estate transaction.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, x-ave Corporation, its officers, directors, employees, agents, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to use of the platform - including loss of profits, revenue, data, business opportunities, or damages arising from any transaction decision informed by Platform Outputs.

Total aggregate liability of x-ave Corporation for all claims is limited to the lesser of: (a) the amount paid by the user to x-ave in the 12 months preceding the claim, or (b) one hundred Canadian dollars ($100 CAD). These limitations apply regardless of the theory of liability and even if x-ave Corporation has been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless x-ave Corporation, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: your use of the platform; your violation of these terms; your violation of any applicable law or third-party right; any decision made or action taken based on Platform Outputs; or any misrepresentation of Platform Outputs to any third party.

Force Majeure

x-ave Corporation is not liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including infrastructure outages, internet disruptions, natural disasters, government actions, or pandemic-related restrictions.

Third-Party Services

The platform may rely on third-party services, data providers, and infrastructure to operate. x-ave Corporation is not responsible for the availability, accuracy, or performance of any third-party service, and is not liable for any loss or damage resulting from the failure, interruption, or inaccuracy of any third-party service or data source. Links to third-party websites are provided for convenience only and do not constitute endorsement.

Electronic Communications

By creating an account you consent to receive electronic communications from x-ave including: authentication emails, service notifications, product updates, and support correspondence. You may opt out of non-essential communications at any time, but essential service communications (authentication, security alerts, terms updates) cannot be opted out of while maintaining an active account.

Privacy

Your use of the platform is also governed by our Privacy Policy, available at x-ave.ai/privacy. Please review it to understand our data practices.

Termination

Either party may terminate at any time. Upon termination your access to the platform will be revoked. User data will be retained for 30 days after termination, after which it may be deleted. You may request an export of your data prior to termination by contacting support. The following sections survive termination: Disclaimers, Limitation of Liability, Proprietary Technology, Indemnification, and Governing Law.

Dispute Resolution

Before initiating any formal legal action, the parties agree to attempt to resolve any dispute informally by contacting [email protected] and allowing 30 days for resolution. If informal resolution fails, any dispute will be resolved in the courts of Ontario. Users waive any right to participate in a class action lawsuit or class-wide arbitration against x-ave Corporation.

Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Changes to Terms

We may update these terms at any time. Users will be notified of material changes via email or in-platform notification. Continued use after changes constitutes acceptance.

Contact

For questions about these terms:

Email: [email protected] x-ave Corporation, Toronto, Ontario, Canada